Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our App:

1.1. Information You Provide Directly

• Account Information: When you create an account, we collect information such as your name, email address, password, membership ID, and profile picture (if you choose to upload one).
• Profile Information: You may choose to add additional information to your public profile, such as your fitness goals or preferred workout types.
• User Content: This includes any workout videos, photos, comments, text, or other content you post, upload, or share through the App.
• Communication Information: Records of your correspondence with us, such as customer support inquiries.
• Challenge Participation Data: Information you provide when participating in challenges, which may include details relevant to tracking your progress (e.g., specific workout logs if required by a challenge).

1.2. Information We Collect Automatically

• Usage Data: We collect information on how you access and use the App, such as features you use, the time and date of your visits, the pages you view, time spent on certain sections, and other diagnostic data.
• Device Information: We may collect information about the mobile device you use to access our App, including but not limited to your device model, operating system, unique device identifiers, and mobile network information.
• Location Information: With your permission, we may collect precise location data from your device to provide location-based features (e.g., verifying gym attendance). You can enable or disable location services when you use our App at any time, through your device settings.
• Attendance Data: We receive information from regarding your gym attendance, which is used to award stars and update leaderboards within the App. This data is linked to your membership ID.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Maintain the App: Operate, maintain, and improve the functionality of the App.
• Personalize Your Experience: Present content and features tailored to your interests and activity within the App.
• Facilitate Community Interaction: Allow you to post content, connect with other members, and enable features like commenting and liking.
• Manage Leaderboards: Track your gym attendance and challenge participation to update and display leaderboards.
• Administer Challenges and Rewards: Facilitate your participation in gym challenges and manage the distribution of prizes.
• Communicate with You: Send you notifications, updates, security alerts, and support messages.
• Monitor and Analyze Usage: Understand how users interact with the App to identify trends, diagnose problems, and improve our services.
• Ensure Security: Protect the security and integrity of the App and our users.
• Comply with Legal Obligations: Meet legal and regulatory requirements.

3. How We Share Your Information

We may share your information in the following situations:

• With : We share your membership ID, attendance data, challenge participation, and leaderboard status with to facilitate core app functions, challenge administration, and membership verification.
• With Other App Users: Your profile picture, username, posted content (videos, photos, comments), and leaderboard rankings will be visible to other members within the App.
• With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• For Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be transferred.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• To Protect Our Rights: To enforce our Terms and Conditions, investigate potential violations, detect, prevent, or otherwise address fraud, security, or technical issues, or protect against harm to the rights, property, or safety of Trainz, our users, or the public as required or permitted by law.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following data protection rights:

• Right to Access: The right to request copies of your personal data.
• Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: The right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Children's Privacy

Our App is not intended for use by anyone under the age of 18 (or the age of legal majority in your jurisdiction). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@accorelab.com